The Golden Opportunities · Last updated 28 October 2026
The Golden Opportunities (TGO) app is for travellers on our Umrah and Ziyara trips. Most of it — duas, the guide, prayer times, the qibla — works without signing in, and then the app knows nothing about you.
If you sign in with your phone number, the app shows your family's booking, your trip's itinerary, and messages from your guides. To do that it uses your phone number, the booking details TGO holds for your family, and, if you allow notifications, a code that lets us send those messages to your phone.
We do not use analytics, advertising or trackers, and we do not sell or share your information. You can delete your account from the app at any time.
You sign in with your mobile number. Google Firebase Authentication sends a one-time code by text message to confirm the number is yours, and keeps your account: your number, and the name and profile picture if you choose to add them.
If you can't receive the text — for example with a new SIM abroad — a TGO guide can give you a one-time sign-in code for the number on your booking instead. Each code works once and expires after 15 minutes.
Your name and profile picture are optional. The picture is stored in Google Firebase Storage and shown on your Account screen.
TGO, or the travel agent who booked your trip, enters your family's booking: the family name, each traveller's name as on their passport, the phone numbers that can sign in, which trips you are on and their dates, and your flights, including flight numbers, times and booking references.
Anyone signed in with one of the phone numbers on a booking can see the whole booking, so a family shares one. TGO staff and our travel agent can see and change bookings. No one else can.
Which trips you are on also decides which itinerary and messages you see: you only see your own trips, never another group's.
Your guides send messages ("text blasts") to everyone on a trip — for example, when the bus is leaving. They appear in the app, and, if you allow notifications, on your lock screen.
To send them, the app saves a notification code for your phone together with your phone number. The messages are delivered through Google Firebase Cloud Messaging and, on iPhone, Apple's push notification service. The code is removed when you sign out or delete your account.
You can turn notifications off at any time in your phone's settings. You will still see messages inside the app.
If you allow it, the app reads your device's approximate location to calculate prayer times and the qibla direction for where you are. The coordinates are sent to the Aladhan prayer times service (aladhan.com) to calculate prayer times, and to your phone's own place lookup (Apple on iPhone, Google on Android) to show the name of the place.
Your location is not sent to TGO, is not stored on our servers, and is not linked to your account. Your most recent location is kept on your own device so prayer times still work without a signal.
You can refuse the location permission, or withdraw it later in your device settings. The app keeps working: prayer times are then calculated for Makkah, and the screen says which place the times are for.
The following is kept only on your phone and is not sent to us:
The app is built on Google Firebase, which stores the trip content, bookings and accounts, sends sign-in texts, and delivers notifications. Apple delivers notifications to iPhones, and Aladhan calculates prayer times. Each handles the data only to provide that service.
Like any internet service, these providers receive standard technical information such as your IP address in order to respond to the app.
You can delete your account in the app under Account → Delete account. This permanently removes your sign-in, your name and profile picture, your phone's notification codes, and any sign-in codes made for your number.
Your family's booking is TGO's record of the trip and is shared with the rest of your family, so deleting your account does not remove it. To have a booking removed, ask your guide or email us.
Uninstalling the app removes everything kept on your device.
Children travelling with their family are listed on the family's booking by name, entered by TGO or the parent who booked. Children do not need their own account, and the app does not ask them for any information.
If this policy changes, the date at the top changes with it. Material changes will be communicated to travellers directly.
For any question about privacy, to ask what data we hold about you, or to have it corrected or removed, get in touch. We aim to reply within a few days.